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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Gerholdt

May 2, 2024

5  out of  5 rating by David Gerholdt
"Appreciated the extra mile the staff went to to look at insurance options and my needs. Honesty and professionalism is reflected in this agents business model."
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Bryan DeVaul

May 1, 2024

5  out of  5 rating by Bryan DeVaul
"Exceptional Customer Service. Highly Recommended. Recently, I was hit by a person who had a less then reputable insurance company. I spent weeks getting the run around with them. Literally, within 20 minutes of stopping in to see Laura, she had opened a claim, approved my repair shop, reserved a rental car and State Farm is now handling settling with the other insurance company. The peace of mind is priceless. Thank you Amber, Laura and State Farm for all your help and assistance. It's greatly appreciated!!"
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Joe Buttrill

April 30, 2024

5  out of  5 rating by Joe Buttrill
"They take good care of you! Very friendly and knowledgeable!"
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Jim Weir

April 30, 2024

5  out of  5 rating by Jim Weir
"Excellent Service by Laura. Quick turnaround!"
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Morgan Wagenknecht

April 29, 2024

5  out of  5 rating by Morgan Wagenknecht
"Amber and her team go above and beyond when it comes to customer service, I would recommend this state farm agent to anyone! Laura and I worked diligently over a period of 4 months while I navigated a confusing auto claim, and she was patient and knowledgeable throughout the entire process. I must have called her once a week for months with new questions, or needing help communicating with the claims department and she never let me down. I've never utilized an agent to do things on my behalf, but being a single mom working full time, and being a full time student, I simply didn't have time to make all the necessary calls to get my car fixed up and paid for accordingly. Laura was just outstanding, and thorough, and I especially appreciate the way she never made me feel like a burden or that any questions I had were "bad" questions. "That's a great question!" was definitely her motto, and I'm just so grateful for the extra effort she and the rest of the team put in to take a boatload of stress off my plate. Overall, just an amazing sense of compassion and dedication to each state farm client. This is certainly going to be your favorite go-to state farm team!"
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Kurt Vanselow

April 23, 2024

5  out of  5 rating by Kurt Vanselow
"I’ve been dealing with this office for a few years. Amber, Laura, and staff is very friendly, knowledgeable and always helpful! Highly recommend."
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Jamie Petermann

April 18, 2024

5  out of  5 rating by Jamie Petermann
"Highly recommend!"
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Jan Lange

March 14, 2024

5  out of  5 rating by Jan Lange
"Took care of our needs immediately. Excellent service!"
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Karthik Vaidyanathan

February 28, 2024

5  out of  5 rating by Karthik Vaidyanathan
"Amber and Laura's team are awesome and have provided excellent services, coverage and rates for more than 3 years consistently with full satisfaction. They are always available to explain the details multiple times without any hesitation. Will recommend them for sure"
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Kay Lewis

February 23, 2024

5  out of  5 rating by Kay Lewis
"I have been with this State Farm group since we moved to Barrington 37 years ago. I have always had excellent service and response to our situations. I would recommend them to anyone!"
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Jeff Kelch

February 22, 2024

5  out of  5 rating by Jeff Kelch
"Amber and her team do a great job with customer service. They answer all of your question in a fast and friendly manner. I recently had a question about rental car coverage and they answered within 10 minutes. Great work State Farm and Amber!"
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Randy Albert

February 20, 2024

1  out of  5 rating by Randy Albert
"Terrible agent. Everyone in that office is a liar, not to mention state Farm is just a bad company to do business with. Next stop IDOI and OPR. Enjoy the money 💰 you stole from me, let's see how it ends with a couple letters!!! Enjoy....Also, the Madison McLain review is related to an agent in that office....go figure 🤔"
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Bart Man

August 30, 2023

5  out of  5 rating by Bart Man
"My daughters car was damaged by hail and State Farm responded quickly and professionally. Laura was extremely knowledgeable and pleasant to work with."
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Julie Koller

August 18, 2023

5  out of  5 rating by Julie Koller
"Love State Farm!"
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Ella-Grace McClain

April 29, 2023

5  out of  5 rating by Ella-Grace McClain
"This agency is fantastic and super friendly ! Especially Jack and Laura. Jack does a wonderful job about communicating policies and helping out and Laura has wonderful customer service."
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Cindy Kirchner

April 26, 2023

5  out of  5 rating by Cindy Kirchner
"Karen so kind helping us establish homeowners insurance for our Dad's home after he passed away. We were in a very difficult situation being long distance in Texas and did not have recent documents in hand. She quickly and efficiently got us coverage so we could rest comfortably until legal matters were settled and the home was sold. Thank you so much Karen!"
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Keith Desmet

March 1, 2023

5  out of  5 rating by Keith Desmet
"Karen was one of the kindest and patient agents I have had a chance to work with. She said she could save me money from what I was paying at allstate and she did she saved me over $ 1000.00 per year. Thank you karen"
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Carissa Economos

March 1, 2023

5  out of  5 rating by Carissa Economos
"Hands down the best insurance agency I’ve ever come across! Super kind people and they do a great job explaining your policy in detail and making sure you get the best rate. Laura & Jack are THE BEST!"
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Madison McClain

March 1, 2023

5  out of  5 rating by Madison McClain
"The services is always excellent. I must say Laura and Jack have been great to work with. I have been with State Farm for a few years and they have always handled my policies and claims efficiently and in a timely manner. Helpful answering any questions and super friendly. Highly recommend having them handle your accounts!"
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Evee La Fleur McClain

February 27, 2023

5  out of  5 rating by Evee La Fleur McClain
"The best part about this office is it’s size. Truly makes me feel cared for. Laura is so attentive to all of my needs and silly questions. Jack has explained everything I need to be able to understand my coverage and why life insurance is so important for my whole family. Karen has so much experience - I know I’m it great hands with each of them. Definitely the best office I’ve ever dealt with."
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Melissa Claypool

February 8, 2023

5  out of  5 rating by Melissa Claypool
"Wow!! Amazing, personalized client service. Fast policy quotes with extremely competitive rates. Thank you! Highly recommend!!"
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Caitlin

January 30, 2023

5  out of  5 rating by Caitlin
"Amber made transferring my policy from the state I was living in to Illinois very easy and timely. Very competent and communicative. Thanks Amber!"
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Goran Lajic

January 25, 2023

5  out of  5 rating by Goran Lajic
"Laura is very professional, helpful and polite. Much appreciated all her hard work! Thank you Laura!!"
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Jack McClain

January 19, 2023

5  out of  5 rating by Jack McClain
"This is by far the best State Farm office I have ever came across. Great service and experience make this the go to spot for any of my insurance needs. Laura is an amazing help anytime I call in! Give them a call!!"
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Laura Olsen

January 12, 2023

5  out of  5 rating by Laura Olsen
"Wednesday 2am I woke to a Raccoon tearing up my roof. I called Amber Nelson at State Farm. The roofer Laura called came out that day and inspected the damage. That evening I was sent an estimate. Then Thursday morning (8:30am) they came and repaired the damage. The company Laura called, RomExterra Construction, was great to work with."